Thank you for shopping with MODLUXEA!
We’re dedicated to delivering your baby car seats safely, quickly, and reliably.
Please review our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday).
  • Orders placed on weekends or public holidays will be processed the next business day.
  • Once your order is shipped, you will receive an email confirmation with tracking details.

2. Shipping Time & Delivery

  • United States: 2–4 business days
  • Other International Orders: 10–20 business days

Please note: Delivery times may vary slightly depending on your location, customs clearance, or carrier delays.

3. Shipping Carriers

We partner with trusted and reliable shipping carriers such as:

  • USPS
  • UPS
  • FedEx

The carrier used may vary depending on the size of your package and destination.

4. Shipping Charges

  • We offer free standard shipping nationwide—including Alaska and Hawaii.
    There are no additional or hidden charges on any orders
  • Order Cut-Off Time
  • Orders placed after 6:00 PM EST will be handled on the next business day.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can track your order anytime using the link provided or directly on the carrier’s website.

6. Incorrect Address or Undeliverable Orders

Please ensure your shipping address is accurate before completing your purchase.
If a package is returned due to an incorrect address or failed delivery, the buyer will be responsible for reshipping fees.

7. Lost or Damaged Packages

If your order is lost, delayed, or arrives damaged, please contact us immediately at
support@modluxea.store
We will work with the carrier to resolve the issue as quickly as possible.

8. International Shipping & Customs

For international orders, customs fees or import taxes (if applicable) are the customer’s responsibility.
MODLUXEA is not responsible for delays caused by customs processing.

9. Contact Us

If you have any questions about your order or shipping status, feel free to reach out:

Business name :MODLUXEA
Phone: +19257782229
Email: support@modluxea.store
Address: 1741 Contra Costa Blvd, Pleasant Hill, CA 94523, USA

Hours: Monday-Friday 9:00 am to 6:00 pm (EST)