At MODLUXEA, your privacy is our top priority. We are committed to protecting your personal information and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website (modluxea.store).
1. Information We Collect
We may collect the following types of information:
- Personal Information:
Name, email address, billing and shipping address, phone number, and payment details when you make a purchase. - Non-Personal Information:
Browser type, device information, IP address, and browsing activity to help improve our website and services.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and support messages
- Improve our website and customer experience
- Prevent fraud or unauthorized transactions
- Communicate with you about promotions, updates, or product launches (only if you consent)
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, track cart items, and understand how you use our site.
You can disable cookies in your browser settings, but some features may not work properly without them.
4. Data Protection and Security
We take your privacy seriously and use advanced security measures, including SSL encryption, to protect your data.
Your personal details and payment information are securely stored and are never sold or shared with unauthorized third parties.
5. Third-Party Services
We may use trusted third-party services to help operate our store (e.g., payment gateways, shipping partners).
These services only receive the information necessary to perform their duties and are required to keep it confidential.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing emails at any time
- Request information about how your data is being used
To exercise your rights, please contact us at:
support@modluxea.store
7. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes described in this policy — for example, to comply with legal, tax, or accounting requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
Please review it periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Business name :MODLUXEA
Phone: +19257782229
Email: support@modluxea.store
Address: 1741 Contra Costa Blvd, Pleasant Hill, CA 94523, USA
Hours: Monday-Friday 9:00 am to 6:00 pm (EST)